{"id":241582,"date":"2021-09-15T11:47:19","date_gmt":"2021-09-15T11:47:19","guid":{"rendered":"https:\/\/spinmodern.com\/?p=241582"},"modified":"2026-04-17T14:42:43","modified_gmt":"2026-04-17T14:42:43","slug":"10-kpis-you-should-be-tracking","status":"publish","type":"post","link":"https:\/\/new.spinmodern.co\/?p=241582","title":{"rendered":"10 KPIs You Should Be Tracking"},"content":{"rendered":"<div class=\"et_pb_module et_pb_text et_pb_text_1 et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<div class=\"et_pb_module et_pb_text et_pb_text_1 et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<div class=\"et_pb_module et_pb_text et_pb_text_1 et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<p>When establishing your marketing KPIs, it may be tempting to focus on revenue and leads. But these metrics don\u2019t really give you insight into how you can grow your business.<\/p>\n<p>To properly scale your business, you must look at tangible metrics. In this quick guide, we highlight important KPIs that you should analyze.<\/p>\n<h2>What Are KPIs?<\/h2>\n<p>Before we get into essential KPIs for your business, let\u2019s first define what they are and why they\u2019re important.<\/p>\n<p>A KPI, or key performance indicator, is a business tool. It is a measurable value that helps determine success. They also help you identify areas of your business that need improvement.<\/p>\n<h2>Ways KPIs Can Help You<\/h2>\n<ul>\n<li>Check whether you\u2019re on track to reach your financial goals.<\/li>\n<li>Analyze the success of your business strategies.<\/li>\n<li>Identify areas of your business that need improvement.<\/li>\n<li>Determine whether your customers are satisfied or not.<\/li>\n<\/ul>\n<p>Now that we\u2019ve gone over the importance of establishing key metrics for your business, below are 10 KPIs you should be tracking.<\/p>\n<h3>1. Customer Acquisition Cost<\/h3>\n<p>This metric determines how much money it costs to convert a lead into a customer. It helps you evaluate the cost-effectiveness of your marketing campaigns.<\/p>\n<h3>2. Customer Lifetime Value<\/h3>\n<p>Customer lifetime value allows you to gauge the value your business is getting from long-term customer relationships.<\/p>\n<p>This KPI also helps you to hone in on which medium is helping you gain the best customers for the best price.<\/p>\n<h3>3. Social Media Engagement<\/h3>\n<p>Social media engagement helps you to identify the effectiveness of your organic and paid social media marketing efforts.<\/p>\n<h3>4. Marketing ROI<\/h3>\n<p>ROI is a crucial element when reviewing performance. It helps you plan future budgets and set targets.<\/p>\n<p><strong>Here\u2019s how to calculate marketing ROI:<\/strong><br \/>\n(sales growth \u2013 marketing investment) \/ marketing investment<\/p>\n<h3>5. Email Open Rate<\/h3>\n<p>Email open rate measures how many people open your messages. The ideal open rate varies by industry, but a sweet spot for most businesses is between 15 and 25 percent.<\/p>\n<h3>6. Website Visitors<\/h3>\n<p>Measuring organic website traffic is important for measuring the effectiveness of your content marketing and SEO strategy.<\/p>\n<h3>7. Conversion Rate<\/h3>\n<p>Conversion rate is the percentage of website visitors who completed a desired action \u2014 for example, making a purchase or subscribing to your email list.<\/p>\n<h3>8. Number of Customers<\/h3>\n<p>Determining the number of customers you\u2019ve gained helps you understand whether you\u2019re meeting your customers\u2019 needs.<\/p>\n<h3>9. Employee Turnover Rate<\/h3>\n<p>Your employee turnover rate helps you to improve training measures, company culture, and benefits packages.<\/p>\n<p><strong>Here\u2019s how to calculate your employee turnover rate:<\/strong><br \/>\nnumber of employees departed \/ average number of employees<\/p>\n<h3>10. Employee Satisfaction<\/h3>\n<p>Employee satisfaction is paramount for success. Research suggests that employees work 12 percent more effectively when they\u2019re happy at work.<\/p>\n<p>To measure employee happiness, you can conduct team surveys to collect feedback.<\/p>\n<h2>Set and Track KPIs with Spin Modern<\/h2>\n<p>Don\u2019t know where to start with establishing your KPIs? We\u2019ve got you covered. Spin Modern helps you set objectives and track marketing KPIs.<\/p>\n<p>We\u2019ll also give you everything you need to reach your goals and successfully scale your business.<\/p>\n<p>Looking for more than 10 KPIs you should be tracking? Or ready to take your business to new heights, call us today!<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][vc_button border_width=&#8221;0&#8243; link=&#8221;url:tel%3A7577728523&#8243; uncode_shortcode_id=&#8221;636237&#8243;]Call Today: 757-772-8523[\/vc_button][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>6131<\/p>\n","protected":false},"author":3,"featured_media":6131,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11,12,13,14,15],"tags":[],"class_list":["post-241582","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-advertising-agency","category-digital-advertising","category-digital-marketing","category-google-ads","category-seo"],"_links":{"self":[{"href":"https:\/\/new.spinmodern.co\/index.php?rest_route=\/wp\/v2\/posts\/241582","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new.spinmodern.co\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/new.spinmodern.co\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/new.spinmodern.co\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/new.spinmodern.co\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=241582"}],"version-history":[{"count":2,"href":"https:\/\/new.spinmodern.co\/index.php?rest_route=\/wp\/v2\/posts\/241582\/revisions"}],"predecessor-version":[{"id":242172,"href":"https:\/\/new.spinmodern.co\/index.php?rest_route=\/wp\/v2\/posts\/241582\/revisions\/242172"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/new.spinmodern.co\/index.php?rest_route=\/"}],"wp:attachment":[{"href":"https:\/\/new.spinmodern.co\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=241582"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/new.spinmodern.co\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=241582"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/new.spinmodern.co\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=241582"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}